Epicor considers ion exchange resins a critical commodity which should be readily available for shipment. We consistently meet on-time delivery schedules, including emergency shipments during after-hours, on weekends and holidays. Our telephone number, (908)925-0800, is a 24-hour a day, 7 days a week contact. Epicor remains today, as always, totally committed to serving the needs of our valued customers.
Our Policy:
It is the policy of Epicor, Inc to provide the customer with optimum product quality within the requested delivery schedule.
Laboratory Analyses are conducted and evaluated for the purpose of adhering to all required specifications. Analytical results are recorded and proper files established and maintained for future reference. Qualified outside testing facilities are employed as required.
All systems deemed necessary for ease of operation and data retrieval are initiated. Our Quality Assurance Program is based on the criteria established in 10CFR-50 Appendix B.
Epicor maintains the highest possible concern for the environment and the safety of its employees. In May 1996, Epicor was awarded the Ecker Excellence In industrial Wastewater Treatment Award by the New Jersey Water Environmental Association for its zero process water discharge system. Also in 1996, Epicor joined the OSHA - Voluntary Protection Program and earned the OSHA Merit Award for Safety in December, In July of 1998, Epicor became an OSHA VPP "Star Site" (the highest level achievable).
In December of 1999, Epicor gained ISO-9001 certification and has maintained that certification to date.
Epicor has an affiliated company, Mercer Coating and Lining Co., Inc., a quality oriented applicator of rubber linings and thin mil spray coatings. Mercer services the utility, pharmaceutical, bulk-hauling, and chemical markets while complying with all required industry practices, manufacturers' recommendations and customer specifications for acceptable lining and coating applications. State-of-the-art equipment and ample operation areas result in on-time completion schedules. Experienced personnel provide both in-house and field application capabilities.